Refund and Cancellation Policy

Last updated: September 10, 2026

SwiftTest is operated by [LEGAL NAME PLACEHOLDER].

Cancellation

You may cancel your subscription at any time through your account settings or our billing portal. Cancellation stops future billing; you'll keep access through the end of your current paid period. We do not prorate or refund unused time remaining in a billing period unless required by law or stated otherwise below.

Refunds - SwiftTest

If you're not satisfied with SwiftTest, contact us within 7 days of your initial subscription purchase for a full refund. After 7 days, subscription charges are non-refundable, though you can cancel anytime to prevent future charges.

Refunds - 2-15 Complete

If you're not satisfied with 2-15 Complete, contact us within 7 days of purchase for a full refund, no questions asked.

Access extension guarantee: If you (a) complete at least [number of simulated exams to be confirmed] full simulated exams that count toward your readiness score, (b) use the Service consistently over your access period, and (c) do not pass your state licensing exam, contact us with your exam result and we will extend your access at no additional charge for [number of extra days to be confirmed] additional days so you can keep preparing for a retake. This is a study-access guarantee, not a cash refund, and does not apply to purchases already refunded under the 7-day window above.

We do not guarantee that using 2-15 Complete will result in passing any state licensing examination.

How to Request a Refund or Extension

Payments are processed by Paddle, our Merchant of Record. Refund requests go through our support email at support@myswifttest.com.

Email us at support@myswifttest.com with your account email and the reason for your request. We aim to respond within one business day.

Chargebacks

If you initiate a chargeback with your bank or card issuer without first contacting us, we reserve the right to suspend your account while the dispute is resolved.